Talk about great service. On one if my orders I had SO many problems with the technology as I am not good with techie stuff. Phoenix was so patient with me even though inept contacting them. They also ship very fast and their product are in excellent condition. Plus all the discounts and loyalty points make me a repeat customer. Great company to work with.

The Folkmanis puppet store offered quality items. Well made with quick service. I was very pleased!

Fast shipping and great customer service!

this store is really nice to deal with....they are prompt and very nice people.....

My granddaughter loves these adorable finger puppets! They are well made and will last a long time. My husband built a seesaw with pegs and they fit perfectly!

Fast shipment. Good communication.

Wonderful service and product shipped quickly.

bought online at Folkmanis web site - easy to use

The operator I spoke with was so nice and helpful . Everything came thru just like she said I very pleased.

Dealing with this store have been quick and professional.

It took a little longer to receive than I had thought it would, but Folkmanis Puppet Store is easy to work with.

Love ordering from you. Any problems have always been handled quickly and easily! And by problems, I mean my mistakes in ordering not yours! Easy to use website and love the little perks that keep me coming back for more! I have a wonderful collection of puppets for my library thanks to you!!

They gave important information about the puppets and delivery on time. It was amazing.

I couldn't believe how quickly the puppets arrived and what wonderful condition they are in. The quality is so remarkable. The alpaca puppet I purchased from you recently was being played with in the AM this past week with my African Grey parrot and he was sharing his toys with him! Wish I had been able to capture the event on film. Too cute. Thanks for your great puppets! Connie

The customer service was wonderful and the shipment came really fast!

EXCELLENT SERVICE!!!! They gave me personal care!!! After placing my order, I called and told them when my daughters birthday was and they pleasantly went beyond the call of duty to make sure it was here on time!!! I am extremely pleased and will most certainly be back!!!! Thank you so much for excellent service and for hiring people who truly care!!!!

Such helpful service! I had to change my order and got immediate help! Super fast shipping each time I've ordered! And I've place a few!! So nice to talk to a person and not have to deal with automated service! Top Notch Customer Service!!

I bought them online without any problem and they arrived on time. My students are enjoying them so much!

Very pleased with fast response and delivery.

We have always been happy with our purchases from Folkmanis!

I have been a fan of Folkmanis puppets for many years now. The puppets are so well-made and so beautiful and I am proud to say I own several of them. When I visit your online store, I always find something that I would like to purchase. I was pleased to get an email thanking me for visiting the store and offering me incentives to purchase more items. When I ordered two puppets, I received an order confirmation right away and another email when my order was shipped. My order arrived in a timely fashion and really made my day. I look forward to ordering again soon.

I buy these puppets on line. The selection of animals is impressive and makes it hard to decide just which one to purchase. Being and environmentalist at heart I am impressed with the diversity of animals.

Thoroughly enjoyed my shopping experience with Phoenix toys - they had exactly what I was looking for and the shipping was super fast! Very positive experience - I'm sure I'll be back since my first grandchild will be here in the spring!

great selection !

Great store, fast shipping.