What information do we collect?
We collect your name, address, e-mail address, phone number, credit or debit card information. If you are sending an item as a gift, we also collect the recipientï¿½s name, address, and phone number.
How do we use your information?
The personal information you provide when placing an order, as listed above, is only used to complete your order. We do not share any of this information with outside parties except to the extent necessary to complete the order.
What is our commitment to data security?
We have appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. All information is stored electronically using the strongest, 256-bit encryption available, provided by GeoTrust. No human has access to or ever sees your confidential credit card information, and our systems are protected from intrusion by the strongest security methods available.
How can you access or correct your information?
You can access your personal information by visiting phoenixtoysonline.com and clicking on the "Your Account" link on the menu. Once logged into the site, you can change your name, address, telephone number, e-mail address, mailing list preferences and even add/delete/update credit card information if you've chosen to keep that on file with us for easy purchasing. All changes you make become effective immediately. If you've forgotten your password, a new, strong password will be mailed to you by clicking on the "Send Password" button on the logon screen. Of course, you can always call us at 516.665.2730 or e-mail us for assistance.
How to Contact Us?
To contact us, please call us at 516.665.2730 or send us an e-mail.